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Privacy Policy

This Privacy Policy of PrimeSERPs explains how we collect, use, disclose, and safeguard the personal information of everyone who visits primeserps.com or engages us for a free consultation, an SEO audit, or any other service. By using our website or our services, you acknowledge that you have read and understood this policy.

1. Information We Collect

We collect information in three ways: what you give us directly, what our systems gather automatically, and what we receive from trusted third parties who support our operations.

1.1 Information You Provide Directly

When you request a free consultation, hire an SEO consultant, fill out a contact form, book a business consultation, or subscribe to our newsletter, we may ask for:

  • Contact details — your name, email address, phone number, and company name.
  • Project information — details about your website, industry, marketing goals, and the SEO services, web development, or digital marketing solutions you are interested in.
  • Billing information — invoicing details and payment records for clients who engage our services.
  • Correspondence — any information you share with us through email, live chat, or our booking calendar.

1.2 Information Collected Automatically

Like most agencies that run technical SEO audits and analytics for a living, we rely on tracking tools to understand how visitors use our own website. When you browse primeserps.com, we automatically collect:

  • IP address, browser type, device type, and operating system.
  • Pages viewed, time spent on each page, referring URL, and click activity.
  • Approximate geographic location derived from your IP address.

1.3 Information From Third Parties

We may receive limited information from Google Business Profile (GMB) integrations, advertising platforms such as Google Ads and Meta Ads, social media channels, and analytics providers we use to measure the performance of local SEO, on-page SEO, and off-page SEO campaigns run on your behalf.

2. How We Use Your Information

We use the information we collect to operate, protect, and improve our agency and the services we deliver. Specifically, we use your data to:

  • Respond to inquiries and schedule free consultations or discovery calls.
  • Prepare proposals, SEO audits, and technical SEO recommendations tailored to your website.
  • Deliver contracted SEO, web development, and digital marketing services, including on-page SEO, off-page SEO, local SEO, and GMB optimization.
  • Send project updates, invoices, and service-related communications.
  • Share newsletters, case studies, or promotional content — only where you have opted in.
  • Analyze website traffic to improve our own content, layout, and user experience.
  • Comply with legal obligations and enforce our Terms and Conditions.

3. How We Share Your Information

We do not sell your personal information. We may share it only in the following circumstances:

  • Service providers: hosting companies, email platforms, payment processors, and analytics or advertising partners who help us run our SEO services agency.
  • Subcontractors: specialist web developers or content writers engaged on a project, bound by confidentiality obligations.
  • Legal requirements: where disclosure is required to comply with applicable law, court order, or governmental request.
  • Business transfers: in connection with a merger, acquisition, or sale of company assets, subject to confidentiality safeguards.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to remember your preferences and analyze how visitors interact with our services.

4.1 Types of Cookies We Use

Essential Cookies

Required for the website to function correctly, including page navigation and access to secure areas such as our consultation booking calendar.

Analytics Cookies

Help us understand which service pages — such as SEO, web development, or digital marketing — visitors find most useful, so we can refine our content and offers.

Marketing Cookies

Used to measure the performance of our own advertising campaigns and to present relevant offers to returning visitors.

You can control or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of certain features, such as our online booking tool.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy — including ongoing SEO, web development, or digital marketing engagements — or as required by applicable tax, accounting, and legal obligations. Once retention is no longer necessary, we securely delete or anonymize the data.

6. Data Security

We apply administrative, technical, and physical safeguards designed to protect your information from unauthorized access, alteration, disclosure, or destruction, including encrypted data transmission, restricted internal access, and secure hosting infrastructure. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: request a copy of the personal information we hold about you.
  • Right to Rectification: ask us to correct inaccurate or incomplete information.
  • Right to Erasure: request deletion of your personal information, subject to legal exceptions.
  • Right to Restrict or Object: limit or object to certain processing activities, including marketing communications.
  • Right to Data Portability: receive your data in a structured, commonly used format.
  • Right to Withdraw Consent: withdraw previously given consent at any time, without affecting prior processing.

To exercise any of these rights, contact us using the details in Section 10 below. We will respond within the timeframe required by applicable law.

8. International Data Transfers

As we serve clients worldwide through our SEO agency, your information may be transferred to, stored, and processed in Pakistan or other countries where our team members and service providers operate. We take reasonable steps to ensure such transfers comply with applicable data protection laws.

9. Children’s Privacy

Our services are intended for businesses and individuals aged 18 or older. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete it promptly.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out to our team:

  • Email: info@primeserps.com
  • Phone: +92 311 6261346
  • Address: Multan, Pakistan

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. The “Last Updated” date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically.